MGD Services Inc.

West Coast client seeks a Senior Instructional Designer who can identify and advocate for innovative learning solutions that meet customer needs—instructor led, synchronous online, on-demand WBT, and blended. Develop curriculum targeted at specific audiences within each product line, using ADDIE and/or ISD methods. Lead design/analysis workshops and gain stakeholder buy-in prior to starting development. Collaborate with team members and SMEs to develop and verify technical content for training. Lead review workshops and train-the-trainer sessions and oversee practice sessions and pilots to ensure that instructors understand and buy into course design/delivery. Perform substantive and copy edits of other writers’ work, as well as their own.

Qualifications: 1) BA/BS in adult education or instructional design (or other degree with a certification in one of these disciplines). 2) 5 – 7 years experience in a software/product development environment creating training materials for internal and/or external clients. 3) Strong understanding of instructional systems design and/or ADDIE, including needs/task analysis, design, development, implementation, and measurement. 4) Experience developing and deploying synchronous online courses. 5) Exceptional writing, editing, and analysis skills. Proven ability to write about fairly complex software for non-technical audiences. 6) Solid understanding of PCs/operating systems and especially databases. Ability to learn new software quickly. 7) Excellent organizational communication skills; experience working with Product Development, Technical Support, Quality Assurance, Marketing, and Sales. Capable of working independently as well as being an effective team member. 9) Proficiency with Word, PowerPoint, and e-learning tools (Captivate, Camtasia, Articulate). 10) Technical Writing experience a huge plus! Please do not apply if you are: – Anyone who has less than 5 years of solid experience as an instructional designer in the software or IT industry (must have held title of ‘instructional designer’ or ‘curriculum developer’ or something similar, not just did the job of developing training in another role). – Anyone outside of the Bellevue, WA area (no telecommute option).